Frequently Asked Questions


COVID-19 FAQ

What is the refund policy for registration fees?

If the season is cancelled due to Covid-19, you will receive a full refund

If the season has a delayed start or is stopped mid season due to Covid-19, fees will be pro-rated.

 

 

Beaumont Amateur Hockey Association Registration General FAQ

Why is BAHA using an online registration process?
BAHA surveyed our members in January 2011 and over 96% of members were interested in an online registration process.  Online registration provides our members with the opportunity to complete their registration at a time that is convienient to them. 

Why does BAHA have Early Bird and a fee increase by $150 after June 15 to returning members?
BAHA needs to plan for the upcoming season in terms of number of teams, leagues and required ice time.  Since the vast majority of players are returning members this provides the core information necessary to make the appropriate decisions.  

When is my registration confirmed?
When you submit your registration form on line, you will receive an email.

Can we still spread the registration fees across multiple payments (installments)?
Yes, a multiple payments option is available during registration. 

Can I pay with Cash?
No, BAHA does not accept cash payments. 

When are the Conditioning Camp scheduled?
CAMP DATES are in late August to early September.   Final camp dates & times will be posted on the web site www.baha.ab.ca
Player groups will be determined once all registrations have been received, and will be posted on the BAHA web site.


How much Ice time do the kids get in Conditioning Camp?
Each group will receive 5 x 1 hour sessions = 5 hours


 TeamSnap Registration FAQ 

Why do I need my child(s) Hockey ID number?
TeamSnap is linked to Hockey Canada and your child's hockey ID number is used to verify that your child belongs with BAHA. Hockey Canada/Hockey Alberta guidelines dictate where children are allowed to play. 

Is my credit card information safe?
Yes

I could not print my invoice/confirmation page. Is there a way of printing my invoice after I have already registered?
Yes. If you log back into your TeamSnap account and on your Dashboard you will see a my payments option. Click there and you should be able to print a receipt.
 


Volunteer Signup FAQ
Why is BAHA changing to an online signup process?
BAHA surveyed our members in January 2011 and over 94% of members were interested in an online volunteer signup process. Online signup provides our members with the opportunity to select their preferred concession shifts at a time that is convienent to them.

How many Volunteer shifts do I have to register for?
BAHA requires the following number of shifts for each registered player: U7/U9/U11/U13/U15/U18 - 2 Shifts.  There is no maximum total per family.  

Can I change or cancel my signup? 
Yes, you can change or cancel your signup.

What happens if I neglect to signup for my volunteer shifts?
In the event that you don't sign up for your volunteer duties, BAHA will cash your volunteer cheque.

What happens if I do not show up for one of my Volunteer shifts? 
Your volunteer deposit cheque of $300.00 will be cashed for a no-show or a cancellation without 72 hours notice.  
 

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