Frequently Asked Questions


Beaumont Amateur Hockey Association Registration General FAQ

Why is BAHA using an online registration process?
BAHA surveyed our members in January 2011 and over 96% of members were interested in an online registration process.  Online registration provides our members with the opportunity to complete their registration at a time that is convienent to them. 

Why is BAHA charging a $150 late fee after June 15 to returning members?
BAHA needs to plan for the upcoming season in terms of number of teams, leagues and required icetime.  Since the vast majority of players are returning members this provides the core information necessary to make the appropriate decisions.  

When is my registration confirmed?
When you submit your registration form on line, you will receive two emails. The first email will be a copy of your invoice or payment confirmation. The second will be your official confirmation of acceptance into BAHA. You can print this email on your computer and keep it for your records.

Can we still spread the registration fees across multiple payments (installments)?
Yes, multiple payments can be made either cheques dated June 17th, July 15th, August 15th.   Our credit card processing system also supports multiple payments on the same dates.

Can I pay with Cash?
No, BAHA does not accept cash payments. 

When are the Conditioning Camp scheduled?
CAMP DATES are in late August to early September.   Final camp dates & times will be posted on the web site www.baha.ab.ca
Player groups will be determined once all registrations have been received, and will be posted on the BAHA web site after the August 1, 2017 deadline.

How much Ice time do the kids get in Conditioning Camp?
Each group will receive 4 x 1.15 hour sessions = 5 hours


Hockey Canada System Registration FAQ 

Why do I need a User ID and Password and why is it important?
The purpose of setting up this account is three fold:

  1. To ensure that your information is secure
  2. To provide you with your own web page where you are able to edit your registration information, change your password, re-print your invoice, keep track of what you have registered in and view your registration status.
  3. To keep track of the number of children you registered

How do I find my ID and Password?
There are two ways to recover your ID and Password:

  1. Click on the registration link then click on the “I FORGOT MY PASSWORD” link that will be displayed on the next page. Enter your email address and click on the SUBMIT button. The ID and Password will be emailed to you.
  2. If option #1 fails, please email us at registration-director@baha.ab.ca provide us with your child’s name, your child’s birth date, your first and last name, your telephone number as well your postal code and we will reset your password.

Is my credit card information safe?
BAHA is using QuickEnrollment™, an industry leader in providing online security services to protect all your credit card transactions.  BAHA also has an agreement with Global Payments Inc™, which is affiliated with the Canadian Imperial Bank of Commerce.  They provide advanced information management solutions linked to payment processing.

I chose cheque payment when I registered. I have changed my mind, I would rather pay by online credit card. How do I do this?
You can’t. You will have to contact the Registrar and get them to delete the preregistration and Order for you. You will have to re-create the registration again with the proper payment option.

I could not print my invoice/confirmation page. Is there a way of printing my invoice after I have already registered?
Yes. If you log back into the Online Registration Account, you will receive a listing of all of your Registrants and you will be given the option to view and print the receipts from there.
 


Volunteer Signup FAQ
Why is BAHA changing to an online signup process?
BAHA surveyed our members in January 2011 and over 94% of members were interested in an online volunteer signup process. Online signup provides our members with the opportunity to select their preferred concession shifts at a time that is convienent to them.

How many Volunteer shifts do I have to register for?
BAHA requires the following number of shifts for each registered player: IP3 - 1 shift and IP1/IP2 Novice/Atom/Peewee/Bantam/Midget - 2 Shifts.  There is no maximum total per family.  

Can I change or cancel my signup? 
Yes, you can change or cancel your signup but only until August 15, 2017.  After this date all changes are not permitted in the online system.

What happens if I neglect to signup for my volunteer shifts?
In the event that you don't sign up for your volunteer duties, BAHA will cash your volunteer cheque.

What happens if I do not show up for one of my Volunteer shifts? 
Your volunteer deposit cheque of $300.00 will be cashed for a no-show or a cancellation without 72 hours notice.  
 

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